Last updated: August 25, 2026

These Terms govern Adelar’s on-demand ordering portal and each on-demand report order. Every individual User is directly bound by the provisions governing that User’s access, submissions, certifications, use, disclosure, security, and conduct. An Organization is also bound only if an authorized representative accepts for it, it separately accepts or ratifies the agreement, or it is otherwise bound under applicable law. The Services are offered only for bona fide business and professional purposes and not for personal, family, household, or consumer purposes.

1. Acceptance of These Terms

1.1 These Adelar On-Demand Services Terms of Service (the “Terms”) are a binding agreement among Adelar Intel, LLC (“Adelar,” “we,” “us,” or “our”); each individual who creates an Account, submits an Order, accepts these Terms, accesses a Report, or otherwise uses the Services (a “User”); and, if applicable, the Organization that becomes bound under Section 1.4 (an “Organizational Customer”).

1.2 A User accepts these Terms by affirmatively checking the acceptance box presented during account creation or checkout and clicking the associated button to create an Account, place an Order, authorize or make payment, access a Report, or otherwise use the Services. A User may not create an Account, submit an Order, access a Report, or use the Services without accepting these Terms.

1.3 Every User accepts these Terms in the User’s individual capacity and is personally and directly bound by all provisions addressed to a User and all provisions governing the User’s own identity, Account, submissions, certifications, access, use, disclosure, confidentiality, security, and conduct. These direct obligations do not depend on whether the User has authority to bind an Organization or whether an Organization becomes a party to these Terms.

1.4 An Organization becomes an Organizational Customer if: (a) a User affirmatively states or selects that the User is accepting these Terms on behalf of that Organization and has actual authority to do so; (b) an authorized representative of the Organization separately accepts or signs these Terms, an Order, or another agreement incorporating these Terms; (c) the Organization is covered by a valid master agreement, Order, purchase document, or written confirmation that incorporates these Terms; or (d) the Organization otherwise becomes bound under applicable law. A User who affirmatively represents that the User has authority to bind an Organization represents and warrants that the User has that authority. Merely identifying an Organization, using a business email address or job title, using an organizational payment method, or ordering Services in connection with work does not, standing alone, constitute an affirmative representation by the User that the User has authority to bind the Organization. Nothing in this Section limits any basis on which an Organization may otherwise become bound under applicable law.

1.5 If a User does not have authority to bind an Organization, the User may accept these Terms and place an Order only in the User’s own capacity and only for a bona fide business or professional purpose permitted by these Terms. The User must not state or imply that the Organization is a party to these Terms, has approved the Order, or has authorized the User to bind it. In that circumstance, no Organization becomes a party solely because the User identifies it, works for it, uses its email domain, uses an organizational payment method, or intends to share the Report with it; the User is the Customer and is personally responsible for the Customer obligations under these Terms, including payment. The User must have all permissions required to use any Organization’s name, funds, payment method, systems, information, confidential material, or other resources and to provide Customer Inputs to Adelar or disclose a Report to the Organization. Adelar may require separate organizational acceptance, evidence of permission or authority, a different payment method, or additional compliance review, and may reject or suspend an Order if those requirements are not satisfied.

1.6 If an Organization is an Organizational Customer, that Organization is the Customer and is responsible for the Customer obligations under these Terms and for the acts and omissions of Users and Authorized Recipients it authorizes. A User acting for an Organizational Customer does not assume the Organizational Customer’s payment obligations or general indemnification obligations solely because the User accepted these Terms or used the Services for the Organizational Customer. The User remains personally responsible for the User’s direct obligations under Section 1.3 and for the User’s own breach, false certification, misrepresentation of authority, unauthorized use of another person’s or Organization’s resources, Prohibited Use, fraud, willful misconduct, or other liability that cannot lawfully be disclaimed.

1.7 Each Order is a separate transaction governed by the version of these Terms displayed and affirmatively accepted at checkout, together with the applicable Order details. An Order may include additional written terms. If there is a conflict, the Order controls only with respect to the expressly conflicting scope, price, delivery, or other commercial term; these Terms control with respect to permitted use, intellectual property, confidentiality, disclaimers, liability, indemnification, and disputes unless the Order expressly states otherwise and is approved by Adelar in writing.

2. Definitions

2.1 “Account” means a registered individual user account for the Portal.

2.2 “Adelar Materials” means the Portal, Reports, report formats, compilations, analyses, methodologies, workflows, prompts, search strategies, templates, documentation, source-selection processes, software, interfaces, and other materials created, provided, or made available by or for Adelar, excluding Customer Inputs and third-party content in its original form.

2.3 “Approved Purpose” means the specific lawful business or professional purpose disclosed by the User in an Order and accepted by Adelar. The Approved Purpose does not include any Prohibited Use.

2.4 “Authorized Recipient” means a person or entity, including an Organization that is not an Organizational Customer, to whom the Customer or User may disclose a Report under Section 6.3; who has a need to know the Report for the Approved Purpose; who is legally permitted to receive it; and who is subject by contract, employment policy, professional duty, or law to confidentiality and use restrictions at least as protective as the applicable provisions of these Terms.

2.5 “Certified Verification” means an enhanced level of Professional Services expressly identified as “Certified Verification” in the Order, under which Adelar conducts documented human review and corroboration of identified publicly available sources and provides the limited certification described in Section 10.3.

2.6 “Customer” means the Organizational Customer, if an Organization is bound under Section 1.4; otherwise, “Customer” means the User in the User’s individual capacity. When a provision expressly refers to both the User and the Customer, it applies to both, even if they are the same person.

2.7 “Customer Inputs” means information, identifiers, instructions, documents, files, content, and other materials submitted or made available by or for the User or Customer in connection with an Account or Order.

2.8 “Order” means a request submitted by a User for a Report or related Professional Services, including the Subject, Approved Purpose, selected service level, scope, fees, estimated delivery, access period, add-ons, Customer identity, intended recipients, and other details displayed at checkout or in an order confirmation.

2.9 “Organization” means an employer, firm, campaign, committee, nonprofit, fund, client, government body, or other entity identified by a User or in connection with which the Services are ordered, used, or shared.

2.10 “Organizational Customer” means an Organization that becomes a party to these Terms under Section 1.4.

2.11 “Portal” means Adelar’s on-demand ordering, payment, delivery, and account-management portal and related websites.

2.12 “Professional Services” means optional human review, verification, research expansion, corroboration, analytical synthesis, briefing, or related services described in an Order.

2.13 “Report” means the report, analysis, source-supported output, or other deliverable provided under an Order.

2.14 “Services” means the Portal, on-demand report-ordering and delivery services, Reports, and any Professional Services provided under an Order.

2.15 “Subject” means the person, organization, transaction, issue, or other matter identified in an Order as the subject of research.

2.16 “User” means the individual described in Section 1.1 who creates an Account, submits an Order, accepts these Terms, accesses a Report, or otherwise uses the Services.

3. Eligibility, Business Use, and Accounts

3.1 The Services are offered solely for bona fide business, professional, legal, political, public-affairs, media, nonprofit, investment, commercial diligence, reputation, or other organizational purposes approved by Adelar. The Services are not offered for personal, family, household, romantic, neighborhood, or other consumer purposes.

3.2 Each User must be at least 18 years old, use the User’s real identity, provide accurate and complete registration information, accurately describe the User’s relationship to any Organization and the capacity in which the User is accepting these Terms, and maintain current contact and billing information. A User must not claim authority to bind an Organization unless the User has that authority.

3.3 Each Account is for one individual User. The User is responsible for all activity conducted through the User’s Account and for safeguarding login credentials. Credentials may not be shared. The User must promptly notify Adelar of suspected unauthorized access, compromise, misuse, or disclosure. An Organizational Customer is responsible for Accounts and Users it authorizes and must promptly request access termination when a User is no longer authorized to act for it.

3.4 The User and Customer each represent that neither is prohibited from using the Services under applicable sanctions, export-control, anti-corruption, or other trade laws, and that the Services will not be used for a prohibited end use or by or for a restricted person or jurisdiction.

3.5 Adelar may require identity, business, payment, recipient, or purpose verification before accepting an Order or delivering a Report. If a User asserts that an Organization will be bound, Adelar may also require evidence of authority or separate acceptance by the Organization.

3.6 Adelar may decline to create or maintain an Account, restrict features, require additional information, or impose reasonable conditions when necessary to manage legal, security, reputational, payment, authority, or misuse risk.

4. Orders, Scope, and Delivery

4.1 To submit an Order, the User must provide sufficient and accurate Subject identifiers; disclose the intended purpose, context, Customer, relationship to any Organization, intended recipients, and planned public use; select the requested service level and add-ons; identify any timing needs; and provide other information reasonably requested by Adelar. The User and Customer must not omit or misstate information, including the true purchaser, authority status, recipient, or purpose, in order to avoid a restriction or compliance review.

4.2 Submission of an Order and payment authorization are an offer by the Customer to purchase the described Services. An Order is accepted only when Adelar issues an order confirmation or otherwise begins work after completing any applicable compliance review. Adelar may reject, pause, narrow, condition, or request clarification of any Order. If an Order is rejected before work begins, Adelar will release the payment authorization or refund the amount charged, as applicable.

4.3 Adelar’s on-demand workflow may include an analyst interpreting the request, configuring research methodology, running or rerunning research, reviewing output, completing included public-record components, and assigning a finished Report to the User or Customer. On-demand access is for ordering, payment, delivery, reading, and downloading Reports. Unless an Order expressly states otherwise, it does not include self-service report generation, persistent file storage, collaboration tools, monitoring, dashboards, ongoing analytics, or broader platform access.

4.4 A Report includes only the elements expressly identified in the Order. Unless expressly included, the Services do not include social-media analysis, supplemental pursuit of outside leads, bespoke or open-ended investigation, continuing monitoring, updates after delivery, raw data, source files, internal prompts, search logs, work papers, methodology, legal analysis, or a client readout.

4.5 Any delivery time is an estimate, not a service-level commitment. Timing may change due to scope, source availability, identity resolution, legal or compliance review, delay by the User or Customer, third-party service interruption, or events outside Adelar’s reasonable control. Adelar will use commercially reasonable efforts to communicate a material delay.

4.6 The User may request a scope change or cancellation. A requested change is effective only if accepted by Adelar and may require additional fees or time. If an Organizational Customer is bound, the User represents that the User has any internal permission required to request the change or cancellation, and Adelar may rely on instructions submitted through the Account unless Adelar has notice that the User is no longer authorized. The Customer may cancel without charge before Adelar begins work, except for nonrecoverable payment-processing costs. Once work begins, fees are nonrefundable except as expressly stated in these Terms or the Order.

4.7 Unless the Order states otherwise, a delivered Report will remain available through the Portal for thirty (30) calendar days. The User and Customer are responsible for downloading and securely retaining any copy they are permitted to keep. Adelar has no obligation to maintain Portal access or restore a Report after the access period expires, subject to any retention required by law or Adelar’s internal recordkeeping obligations.

4.8 A Report is a time-specific research snapshot. Adelar has no duty to monitor the Subject or update the Report after delivery unless the Customer purchases an expressly described update or monitoring service. Adelar may correct, supplement, withdraw, or replace a Report if it identifies a material error, source issue, legal concern, or misuse risk. The User and Customer must cease using a withdrawn or superseded version after notice and use the corrected version, if any.

5. Fees, Taxes, and Payment

5.1 Fees are shown in the Order and are due in advance unless Adelar expressly agrees otherwise in writing. The Customer authorizes Adelar and its payment processor to charge the selected payment method for the Order, applicable taxes, and any agreed scope change. The User submitting the Order represents that the User is authorized to use the selected payment method. If no Organizational Customer is bound, the User is the Customer and is personally responsible for all fees. Use of an Organization’s payment method does not, by itself, bind that Organization to these Terms. Unauthorized use of any payment method is a material breach, and the User who submitted the unauthorized charge remains personally responsible for the charged amount, chargeback costs, and reasonable recovery costs to the maximum extent permitted by law.

5.2 Prices exclude sales, use, excise, value-added, and similar transaction taxes unless expressly stated otherwise. The Customer is responsible for applicable taxes other than taxes based on Adelar’s net income.

5.3 All sales are final once work begins. A Report’s failure to contain information the User or Customer expected or hoped to find, a conclusion the User or Customer dislikes, or the absence of adverse information is not a defect and does not create a refund right.

5.4 If Adelar cancels an accepted Order for reasons other than the User’s or Customer’s breach, misrepresentation, prohibited purpose, noncooperation, or payment failure, Adelar will refund the portion of prepaid fees reasonably attributable to Services not performed. If Adelar suspends or cancels because of a breach, suspected misuse, false certification, or unauthorized payment method, fees already paid are nonrefundable to the maximum extent permitted by law.

5.5 The User or Customer must promptly raise a good-faith billing dispute with Adelar before initiating a chargeback. An improper or abusive chargeback may result in suspension and recovery of reasonable costs, without limiting any nonwaivable legal rights.

6. Ownership and Limited License

6.1 As between the parties, Adelar and its licensors retain all right, title, and interest in the Services and Adelar Materials, including all intellectual-property and proprietary rights. The User and Customer receive only the limited rights expressly granted in these Terms. No rights are granted by implication, estoppel, or otherwise.

6.2 Subject to payment and continuing compliance with these Terms, Adelar grants the Customer and the User a limited, nonexclusive, nontransferable, nonsublicensable license to access and use the applicable Report solely for the Approved Purpose and related internal business or professional operations. The license is limited to the scope and period reasonably necessary for the Approved Purpose and does not convey ownership of the Report or Adelar Materials.

6.3 The User or Customer may disclose a Report to an Authorized Recipient only to the extent reasonably necessary for the Approved Purpose. Before disclosure, the disclosing party must inform the Authorized Recipient of the applicable confidentiality, reliance, and use restrictions. The Customer is responsible for the acts and omissions of Authorized Recipients it authorizes as if they were the Customer’s own. Each User is personally responsible for the User’s own disclosures, instructions to recipients, and failure to take reasonable steps to prevent or stop known misuse.

6.4 Unless the Order expressly permits otherwise, the User and Customer may not publish, post, publicly display, distribute, or provide the Report itself or any substantial portion, screenshot, or reproduction to the public. The User or Customer may incorporate independently verified factual information or analysis derived from a Report into its own work product or public-facing communications for the Approved Purpose, provided that the User and Customer: (a) conduct appropriate independent verification and legal review; (b) do not attribute the information or conclusions to Adelar or imply Adelar’s endorsement; (c) do not disclose Adelar’s confidential methodology, nonpublic source material, or sensitive identifiers; and (d) assume sole responsibility for the communication and its consequences.

6.5 The User and Customer may not, and may not permit any third party to:

(a) sell, resell, sublicense, rent, lease, broker, commercialize, or use a Report or Adelar Materials to provide a competing data, research, screening, intelligence, or report service;

(b) copy, scrape, download in bulk, systematically extract, index, aggregate, compile, or use Reports to build or enrich a database, profile library, or data product;

(c) reverse engineer, decompile, disassemble, probe, test, bypass, or attempt to discover source code, models, prompts, algorithms, security controls, or nonpublic methodology;

(d) use a Report or Adelar Materials to train, fine-tune, benchmark, evaluate, or develop an artificial-intelligence or machine-learning model, or submit them to a third-party system that does not preserve confidentiality and use restrictions;

(e) remove, obscure, or alter proprietary notices, confidentiality legends, watermarks, Order identifiers, disclaimers, or source attributions;

(f) use Adelar’s name, logo, marks, or customer relationship in publicity, advertising, endorsements, or external statements without prior written consent; or

(g) use any third-party content in a manner that violates the owner’s rights, source terms, or applicable law.

6.6 The User and Customer must use reasonable administrative, physical, and technical safeguards to protect Reports against unauthorized access, use, and disclosure; limit access to Authorized Recipients; and securely delete copies when no longer reasonably necessary for the Approved Purpose or when required by Adelar following termination for breach.

7. Approved Purpose and Prohibited Uses

7.1 The User and Customer may use the Services and each Report only for the Approved Purpose stated in the Order. A change in purpose, decision context, intended recipient, or planned public use requires prior written approval from Adelar. Adelar’s acceptance of an Order does not constitute legal advice or a determination that the intended use is lawful.

7.2 By submitting each Order, the User personally represents, warrants, and certifies, and the Customer represents and warrants, that:

(a) the Approved Purpose is truthful, complete, specific, lawful, and bona fide;

(b) the User has all permissions required to request the research, provide Customer Inputs, use the selected payment method, receive the Report, use and disclose it as contemplated, and use any Organization’s name, systems, information, or other resources; and, if the User affirmatively claims to bind an Organization, the User has actual authority to do so;

(c) the User and Customer have obtained any notice, consent, authorization, or other legal basis required for the Order and intended use;

(d) the User and Customer will independently evaluate material findings, consider context and countervailing information, and will not treat the Report as infallible or as the sole basis for a material decision;

(e) the User, Customer, and Authorized Recipients will not use the Services or Report for a Prohibited Use or assist another person in doing so; and

(f) the User and Customer will promptly notify Adelar if the intended purpose or recipient changes, if either becomes aware of suspected misuse, or if a material finding is disputed or appears inaccurate.

7.3 The following are “Prohibited Uses.” The User and Customer must not use, attempt to use, direct, facilitate, or permit use of the Services, a Report, or information derived from a Report:

(a) Regulated eligibility or adverse-action decisions. As a factor in establishing or evaluating an individual’s eligibility, suitability, terms, or adverse action for employment, hiring, promotion, reassignment, retention, termination, independent-contractor or volunteer service, housing or tenancy, personal credit, insurance, education or admission, a license, government or consumer benefit, or any other purpose governed by the Fair Credit Reporting Act (“FCRA”), an analogous state consumer-reporting law, or another law requiring a regulated background-screening process, unless Adelar has expressly authorized that use in a separate written agreement designed for such compliance. No statement by sales, support, or other personnel and no general Order description constitutes such authorization.

(b) Personal or domestic matters. For a personal, family, household, romantic, dating, marital, custody, neighbor, social, or other private dispute or curiosity, except for a legitimate legal matter ordered by authorized counsel and expressly approved by Adelar.

(c) Harassment, stalking, intimidation, or harm. To stalk, track, surveil, threaten, harass, intimidate, coerce, extort, blackmail, retaliate against, embarrass, shame, dox, facilitate unwanted contact with, or cause physical, financial, reputational, or emotional harm to any person; to facilitate violence; or to locate a person who has sought privacy or protection.

(d) Sensitive or protected persons. To identify, locate, expose, or target a minor, victim, survivor, protected witness, confidential source, whistleblower, juror, healthcare patient, domestic-violence shelter resident, or similarly vulnerable or protected person, except where expressly approved for a lawful professional purpose with appropriate safeguards.

(e) Unlawful discrimination or suppression of rights. To unlawfully discriminate based on a protected characteristic; deny a right, service, or opportunity in violation of law; engage in voter intimidation or suppression; retaliate for lawful speech, association, whistleblowing, union activity, reporting, or exercise of legal rights; or facilitate a civil-rights violation.

(f) Unauthorized access, deception, or cyber abuse. To obtain or facilitate unauthorized access to an account, device, system, network, database, or location; steal credentials or identity; impersonate another person; phish; deploy malware; bypass security; conduct penetration testing without authorization; or obtain information through unlawful pretexting or deception.

(g) Defamation, illegality, or misleading use. To publish or communicate information the User or Customer knows is false or materially misleading; to omit known context in a deceptive manner; to violate defamation, privacy, publicity, intellectual-property, election, campaign-finance, anti-bribery, sanctions, export-control, or other law; or to plan, facilitate, conceal, or profit from unlawful activity.

(h) Reidentification and sensitive exposure. To reidentify or deanonymize a person where prohibited; expose nonpublic home-location information, account credentials, Social Security numbers, financial-account data, medical information, intimate content, or other highly sensitive data; or combine a Report with other data to facilitate a Prohibited Use.

(i) Resale, data brokerage, and competitive use. To resell, redistribute, broker, sublicense, commercialize, compile into a database, create persistent dossiers for unrelated future uses, or develop a competing product, model, or service.

(j) Circumvention. To evade a restriction, compliance review, technical control, access limit, source term, or legal requirement; to submit an Order through another User or entity after rejection; or to conceal the true Customer, Organization, Subject, recipient, authority status, or purpose.

7.4 THE SERVICES AND REPORTS ARE NOT OFFERED AS “CONSUMER REPORTS,” AND ADELAR DOES NOT OFFER THE ON-DEMAND SERVICES AS A “CONSUMER REPORTING AGENCY,” AS THOSE TERMS ARE DEFINED IN THE FCRA. THE USER AND CUSTOMER SHALL NOT MARKET, DESCRIBE, OR USE A REPORT AS A BACKGROUND CHECK OR CONSUMER REPORT OR FOR ANY FCRA-REGULATED PURPOSE EXCEPT UNDER A SEPARATE WRITTEN AGREEMENT EXPRESSLY AUTHORIZING THAT USE.

7.5 Adelar may review Account, Order, Organization, payment, access, download, and usage information as reasonably necessary to operate the Services; prevent fraud and misuse; verify identity, payment authority, organizational authority when asserted, recipients, and purpose; enforce these Terms; protect persons and systems; and comply with law. The User and Customer must reasonably cooperate with a compliance inquiry and provide supporting information requested by Adelar.

7.6 Adelar may immediately reject, pause, restrict, suspend, terminate, withhold, redact, withdraw, preserve, or report an Order or use of the Services when Adelar reasonably believes there is a violation, misrepresentation, unauthorized organizational or payment activity, security incident, legal obligation, imminent risk of harm, or material reputational or compliance risk. To the extent permitted by law, Adelar may disclose relevant information to affected persons or Organizations, service providers, counsel, regulators, or law enforcement when reasonably necessary to prevent harm, protect rights, comply with legal process, or enforce these Terms.

8. Customer Inputs

8.1 As between the parties, the User or Customer retains any ownership it has in Customer Inputs. The User and Customer grant Adelar and its contractors a limited, nonexclusive right to host, copy, process, transmit, analyze, and otherwise use Customer Inputs solely as reasonably necessary to evaluate an Order, provide and secure the Services, prevent misuse, support the User or Customer, maintain records, and comply with law and the Privacy Policy.

8.2 The User and Customer each represent and warrant that Customer Inputs are accurate to the best of their knowledge, are lawfully obtained and disclosed, do not infringe or violate any third-party right, and are appropriate and sufficient for the Approved Purpose. The User and Customer are responsible for errors, omissions, ambiguity, or misidentification caused by incomplete or inaccurate Customer Inputs and for obtaining any permission required from an Organization or other third party.

8.3 The User and Customer must not submit passwords, authentication secrets, financial-account credentials, full payment-card data, Social Security numbers, medical records, intimate images, information about minors, or other highly sensitive information unless Adelar expressly requests it and the submitting party is legally authorized to provide it. Adelar may delete, redact, or refuse Customer Inputs that are unnecessary, unsafe, or unlawful.

8.4 The User must provide enough identifying information to distinguish the intended Subject from namesakes. The User and Customer acknowledge that identity matching is probabilistic and that incomplete identifiers increase the risk of mismatch or omission.

9. Research Methods, Sources, and Automated Systems

9.1 Reports may be generated using a combination of Adelar software, automated systems, artificial-intelligence tools, public records, publicly available online content, licensed databases, third-party services, and human research or review. Adelar may use employees or qualified contractors to perform Services.

9.2 Third-party content and source systems are outside Adelar’s control and may be incomplete, inaccurate, outdated, unavailable, altered, deleted, restricted, or incorrectly associated with a Subject. A source citation establishes where information was found; it does not establish that the source is correct, complete, lawful for every downstream use, or sufficient for the User’s or Customer’s decision.

9.3 Automated systems may produce errors, omissions, duplications, misleading summaries, or incorrect identity associations. Human review reduces but does not eliminate those risks. Unless an Order expressly includes Certified Verification, analyst review does not constitute a certification of factual accuracy, completeness, identity, legal sufficiency, or fitness for a particular purpose.

9.4 A Report’s failure to identify a record, event, relationship, statement, or risk does not establish that none exists. A Report is limited by the stated scope, available identifiers, sources reasonably available at the time, time constraints, source terms, legal restrictions, and the selected service level.

9.5 The User and Customer receive no license or ownership interest in third-party databases or content. They are responsible for complying with any restrictions or rights applicable to third-party content when using or disclosing it.

10. Professional Services and Certified Verification

10.1 When an Order includes Professional Services, Adelar will perform them in a professional and workmanlike manner consistent with commercially reasonable standards for research and analytical services. Professional Services are limited to the scope described in the Order and may be performed by Adelar personnel or contractors.

10.2 Standard analyst review, reruns, adjustments, source review, or quality control included in an Order do not constitute Certified Verification unless the Order expressly uses that label.

10.3 When Certified Verification is expressly identified in the Order, Adelar certifies that it has conducted documented human review and corroboration of identified publicly available sources and that, to the best of Adelar’s knowledge after that review, the resulting output is materially accurate in all material respects based solely on the sources reviewed. “Materially accurate” means that, based on those sources and as of the time of review, the output contains no known material factual inaccuracy or omission that would reasonably alter its overall substantive conclusions.

10.4 Certified Verification is limited to the reviewed scope and sources reasonably available at the time. It does not guarantee absolute accuracy, completeness of all possible information, identity confirmation beyond reasonable source matching, legal sufficiency, absence of later-discovered information, or fitness for a particular purpose.

10.5 The User and Customer remain solely responsible for independent evaluation, legal and professional review, decision-making, compliance, and any action or communication based on a Report, including a Report subject to Certified Verification.

11. Confidentiality

11.1 “Confidential Information” means nonpublic information disclosed by Adelar, the User, or the Customer (each, when disclosing, a “Disclosing Party”) to another party (the “Receiving Party”) that is marked confidential or should reasonably be understood as confidential given its nature and the circumstances. Customer Confidential Information includes nonpublic Customer Inputs, the identity and context of an Order, nonpublic information concerning the User or an Organization, and nonpublic communications from the User or Customer. Adelar Confidential Information includes nonpublic Adelar Materials, methodologies, pricing, technical information, security information, and the Report as a compilation, excluding public-source facts in their original form.

11.2 The Receiving Party will use the Disclosing Party’s Confidential Information only to perform or receive the Services and exercise rights under these Terms; protect it using at least reasonable care; and disclose it only to personnel, contractors, Authorized Recipients, and professional advisers with a need to know and confidentiality obligations appropriate to the information.

11.3 Confidential Information does not include information the Receiving Party can document: (a) is publicly available through no breach; (b) was lawfully known without restriction before disclosure; (c) is received lawfully from a third party without confidentiality duty; or (d) is independently developed without use of the Disclosing Party’s Confidential Information.

11.4 The Receiving Party may disclose Confidential Information to the extent required by law or valid legal process. Where legally permitted and reasonably practicable, it will provide prompt notice and reasonable cooperation so the Disclosing Party may seek protection. Adelar may also make disclosures permitted under Section 7.6.

11.5 Adelar, the User, and the Customer may not publicly identify another party as a customer, vendor, partner, employer, client, source, or user of the Services, or use another party’s name or marks, without prior written consent. This does not restrict a legally required disclosure or a disclosure expressly permitted in an Order.

12. Privacy and Security

12.1 Adelar’s collection and processing of personal information is described in its Privacy Policy, available at https://www.adelarintel.com/privacy-policy. The User and Customer acknowledge that the Privacy Policy is provided for notice and does not expand Adelar’s contractual obligations beyond these Terms or applicable law.

12.2 Adelar will maintain commercially reasonable administrative, physical, and technical safeguards designed to protect Customer Inputs in its possession against unauthorized access, disclosure, alteration, or misuse. No method of transmission or storage is completely secure, and Adelar does not guarantee absolute security or uninterrupted availability.

12.3 The User and Customer are responsible for the security of their systems, Accounts, downloaded Reports, Authorized Recipients, and onward disclosures. They must not use the Portal as an official or permanent records repository.

12.4 Adelar may retain records of Accounts, Orders, User identity, Organization identification, acceptance capacity, any authority representation, payment, delivery, usage, and compliance as reasonably necessary for business records, security, enforcement, legal obligations, dispute resolution, and protection of rights. Backup or archival copies may persist in accordance with reasonable retention practices even after Portal access expires.

13. Warranties, Corrections, and Disclaimers

13.1 Adelar warrants only that Professional Services will be performed as stated in Section 10.1 and that a Report will materially conform to the scope expressly stated in the accepted Order. The User or Customer must notify Adelar in writing of an alleged material nonconformity within ten (10) calendar days after delivery and provide enough detail to investigate. The exclusive remedy, and Adelar’s entire liability for a verified breach of this limited warranty, is for Adelar, at its option, to correct or reperform the affected portion or refund the fees reasonably attributable to that portion if correction or reperformance is not commercially reasonable.

13.2 Adelar may investigate a good-faith report of a material factual error. The User and Customer must not continue using a disputed finding as established fact while a material dispute is pending. A correction request does not include expanded scope, new research, or a change in the Approved Purpose unless separately purchased.

13.3 EXCEPT FOR THE EXPRESS LIMITED WARRANTIES IN THIS SECTION AND THE EXPRESS LIMITED CERTIFICATION IN SECTION 10.3, THE SERVICES, PORTAL, REPORTS, ADELAR MATERIALS, THIRD-PARTY CONTENT, AND SOURCES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADELAR DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, SECURITY, TITLE, NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, USABILITY, RESULTS, AND ANY WARRANTY ARISING FROM COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE.

13.4 ADELAR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; THAT ALL SOURCES OR RELEVANT INFORMATION WILL BE FOUND; THAT A SUBJECT HAS BEEN IDENTIFIED WITH ABSOLUTE CERTAINTY; THAT THIRD-PARTY DATA IS ACCURATE OR COMPLETE; THAT ERRORS WILL BE CORRECTED; OR THAT A REPORT WILL PRODUCE A PARTICULAR RESULT, FINDING, DECISION, OR BUSINESS OUTCOME.

13.5 REPORTS ARE PROVIDED FOR INFORMATIONAL AND RESEARCH PURPOSES ONLY. THEY DO NOT CONSTITUTE LEGAL, INVESTMENT, FINANCIAL, EMPLOYMENT, HUMAN-RESOURCES, REGULATORY, COMPLIANCE, SAFETY, OR OTHER PROFESSIONAL ADVICE. ADELAR IS NOT THE USER’S OR CUSTOMER’S ATTORNEY, INVESTMENT ADVISER, FIDUCIARY, DECISION-MAKER, OR CONSUMER REPORTING AGENCY. THE USER AND CUSTOMER ARE SOLELY RESPONSIBLE FOR INDEPENDENT REVIEW, PROFESSIONAL ADVICE, DUE PROCESS, NOTICE, CONSENT, FAIRNESS, AND LEGAL COMPLIANCE.

13.6 Adelar does not represent that an engagement, communication, Customer Input, or Report is protected by attorney-client privilege, work-product protection, journalist privilege, or any other evidentiary or confidentiality doctrine. The User and Customer are responsible for structuring their engagement and disclosures to preserve any protection they seek.

14. Indemnification

14.1 To the maximum extent permitted by law, the Customer will indemnify, defend, and hold harmless Adelar, its affiliates, licensors, data providers, payment processors, and their respective officers, directors, employees, contractors, and agents (collectively, the “Adelar Parties”) from and against third-party claims, demands, investigations, proceedings, losses, liabilities, penalties, judgments, damages, costs, and reasonable attorneys’ fees arising out of or relating to:

(a) Customer Inputs or the User’s or Customer’s failure to obtain required rights, permission, authority, notice, consent, or legal basis;

(b) the User’s, Customer’s, or an Authorized Recipient’s access to, use, misuse, disclosure, publication, attribution, retention, or security of the Services or a Report;

(c) a decision, action, adverse action, communication, campaign, filing, publication, allegation, or other work product based in whole or part on a Report;

(d) the User’s or Customer’s breach of these Terms, false certification, changed or undisclosed purpose, or Prohibited Use;

(e) the User’s, Customer’s, or an Authorized Recipient’s violation of law, regulation, source terms, or third-party rights, including privacy, publicity, defamation, intellectual-property, civil-rights, election, sanctions, export-control, or consumer-reporting law; or

(f) fraud, willful misconduct, negligence, or security failure by the User, Customer, or an Authorized Recipient.

14.2 If the User is the Customer under Section 2.6, Section 14.1 applies to the User personally. If an Organizational Customer is bound, the User does not assume the Organizational Customer’s general indemnification obligations solely because the User accepted these Terms or used the Services. However, to the maximum extent permitted by law, the User will indemnify, defend, and hold harmless the Adelar Parties from third-party claims arising out of or relating to the User’s own: (a) fraud or willful misconduct; (b) knowing false certification or misrepresentation of authority; (c) unauthorized use of another person’s or Organization’s payment method, data, credentials, confidential information, systems, name, or other resources; or (d) knowing Prohibited Use or intentional disclosure of a Report outside Section 6.3.

14.3 Adelar will provide prompt notice of a covered claim, subject to no forfeiture except to the extent delay materially prejudices the defense. Adelar may control the defense and settlement with counsel of its choice. The indemnifying party will reasonably cooperate. The indemnifying party may not settle a claim in a manner that admits fault by an Adelar Party, imposes an obligation on an Adelar Party, or fails to fully release the Adelar Parties without Adelar’s prior written consent.

15. Limitation of Liability

15.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO ADELAR PARTY WILL BE LIABLE TO THE USER, CUSTOMER, ANY AUTHORIZED RECIPIENT, OR ANY PERSON CLAIMING THROUGH THEM FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, RELIANCE, ENHANCED, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, DATA, OR USE; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR CLAIM ARISING FROM A DECISION, PUBLICATION, ALLEGATION, ADVERSE ACTION, DELAY, SOURCE FAILURE, SECURITY EVENT, INCORRECT DATA, MISIDENTIFICATION, OMITTED INFORMATION, OR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

15.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ADELAR PARTIES’ TOTAL AGGREGATE LIABILITY TO THE USER, CUSTOMER, AUTHORIZED RECIPIENTS, AND ALL PERSONS CLAIMING THROUGH THEM, ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, OR ANY ORDER—REGARDLESS OF THEORY AND INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE—WILL NOT EXCEED THE FEES THE CUSTOMER ACTUALLY PAID TO ADELAR FOR THE ORDER OR ORDERS DIRECTLY GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY. THIS IS A SINGLE AGGREGATE CAP, NOT A SEPARATE CAP FOR EACH CLAIMANT OR THEORY.

15.3 The limitations apply even if a limited remedy fails of its essential purpose and reflect the allocation of risk on which the pricing is based. They do not limit liability to the extent it cannot lawfully be limited. The Customer’s payment and indemnification obligations, the User’s obligations under Section 14.2, and liability for infringement, misappropriation, fraud, willful misconduct, or Prohibited Uses are not limited by this Section.

16. Suspension, Termination, and Effect

16.1 A User may close the User’s Account at any time, subject to outstanding Orders and payment obligations. If an Organizational Customer is bound, Account closure by one User does not terminate the Organizational Customer’s obligations or another authorized User’s Account. Account closure does not entitle the User or Customer to a refund and does not terminate a lawful license to a previously paid Report unless Adelar terminates that license for breach or misuse.

16.2 Adelar may suspend or terminate a User, Account, Customer, Order, access, or license immediately if the User or Customer fails to pay; breaches these Terms; provides false or misleading information; misrepresents authority; uses an unauthorized payment method; engages in or is reasonably suspected of a Prohibited Use; creates security, legal, safety, or reputational risk; abuses personnel; or if suspension or termination is required by law, a source provider, court, regulator, or governmental authority.

16.3 Upon termination: (a) access to the Portal and undelivered Services may end; (b) all amounts for Services performed or committed become due; (c) the User and Customer must cease any use prohibited by Adelar and, if requested after termination for breach, delete or return Reports and Adelar Confidential Information; and (d) Adelar may retain records as permitted by Section 12.4.

16.4 Sections that by their nature should survive—including individual User obligations, ownership, use restrictions, confidentiality, disclaimers, correction obligations, indemnification, limitations of liability, dispute terms, payment obligations, and general provisions—survive expiration or termination.

17. Changes to Terms or Services

17.1 Adelar may modify these Terms prospectively. The “Last updated” date identifies the current version. Material changes will be presented for affirmative acceptance before they govern a new Order or continued use that requires reacceptance. The version accepted for an Order will govern that Order and will not be changed retroactively except to the extent required by law or expressly agreed in writing.

17.2 Adelar may change, discontinue, or add service levels, features, sources, providers, delivery methods, prices, or availability at any time. A change does not alter an already accepted Order unless the parties agree or the change is reasonably necessary to comply with law, protect safety or security, address a source restriction, or correct a material issue. If such a change materially reduces undelivered scope, the remedy in Section 5.4 applies.

18. Governing Law and Disputes

18.1 These Terms and each Order are governed by the laws of the District of Columbia, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2 Before filing a claim, Adelar, the User, or the Customer must provide written notice describing the dispute and requested relief and allow at least thirty (30) days for good-faith discussion. This requirement does not prevent a party from seeking temporary or preliminary relief to prevent misuse, unauthorized disclosure, security harm, infringement, or misappropriation.

18.3 Subject to Section 18.2, Adelar, each User, and each Customer consent to exclusive jurisdiction and venue in the federal and local courts located in the District of Columbia for any dispute arising out of or relating to these Terms, an Order, or the Services. Each waives any objection based on venue or inconvenient forum.

18.4 TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADELAR, EACH USER, AND EACH CUSTOMER KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN AN ACTION ARISING OUT OF OR RELATING TO THESE TERMS, AN ORDER, OR THE SERVICES.

19. General

19.1 Entire Agreement. These Terms, the applicable Order, and any written addendum expressly incorporated into an Order constitute the entire agreement among Adelar, the User, and the Customer concerning the Services and supersede prior or contemporaneous proposals, communications, and representations on that subject. The Privacy Policy is referenced for notice and does not modify these Terms except to the extent these Terms expressly state otherwise. A purchase order or other Customer form does not modify these Terms, even if accepted for administrative convenience.

19.2 Assignment. A User may not assign or transfer an Account, these Terms, an Order, or any right to a Report. The Customer may not assign or transfer these Terms, an Order, or any right to a Report without Adelar’s prior written consent. Adelar may assign these Terms or an Order to an affiliate or in connection with a merger, financing, reorganization, sale of assets, or similar transaction. An unauthorized assignment is void.

19.3 Subcontractors. Adelar may use affiliates, data providers, payment processors, hosting providers, and other subcontractors to provide the Services. Adelar remains responsible for its express obligations under these Terms, subject to all disclaimers and limitations.

19.4 No Third-Party Beneficiaries. Except for the Adelar Parties with respect to Sections intended to protect them, these Terms create no right or remedy for any third party, including a Subject, Authorized Recipient, or Organization that is identified by a User but is not an Organizational Customer.

19.5 Independent Contractors. Adelar, the User, and the Customer are independent parties. These Terms do not create a partnership, joint venture, agency, fiduciary, employment, or franchise relationship between Adelar and the User or Customer. Nothing in these Terms determines the internal relationship or authority between a User and an Organization.

19.6 Force Majeure. Adelar is not liable for delay or nonperformance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil disorder, labor disputes, utility or telecommunications failures, cyberattacks, epidemics, governmental actions, source restrictions, third-party outages, or internet failures.

19.7 Waiver and Severability. A waiver must be in writing and applies only to the specific instance. If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions remain in effect.

19.8 Notices. Adelar may provide operational or contractual notices through the Portal, to the email associated with an Account or Order, or by another reasonable electronic method. Notices to a User are effective when sent to the User’s Account email. Notices to an Organizational Customer may be sent to the ordering User, the billing contact, or another contact identified by the Organizational Customer. Legal notices to Adelar must be sent to the contact in Section 20 and are effective upon confirmed receipt. The User and Customer must keep contact information current.

19.9 Electronic Records and Signatures. Each User and Customer agrees to conduct transactions electronically and not to contest the validity or enforceability of these Terms, an Order, or an acceptance record solely because it is electronic. A User may retain a copy of the Terms presented at checkout and the Order confirmation for the User’s and Customer’s records.

19.10 Interpretation. Headings are for convenience only. “Including” means “including without limitation.” Singular includes plural and vice versa. References to a party include its permitted successors and assigns. If the User and Customer are the same person, provisions referring to both apply once to that person. No rule construing ambiguity against the drafter applies.

20. Contact Information

Adelar Intel, LLC

1030 15th Street NW, Suite 595

Washington, DC 20005

Legal notices and customer support: info@adelarintel.com

Website: https://www.adelarintel.com